ServiceNow-Documentation
The following Noc Docs were written from the perspective of I-Light, however, they can be applied to BTAA as well.
Please refer to the following for using Service Now:
Network Request: https://noc.ilight.net/ilight/maps_documentation/documentation/servicenow-documentation2.html#Network-Request
Change Management: https://noc.ilight.net/ilight/maps_documentation/documentation/servicenow-documentation2.html#Change Management Form
